澳大利亚 The Arbor Centre – 西澳综合树木服务与自有苗圃企业

公司概况

The Arbor Centre 是一家位于西澳大利亚州珀斯的家族经营综合树木服务机构，由 Rob Bodenstaff 于 1985 年创立，至今已在西澳树木行业深耕四十年。公司总部位于西澳首府珀斯郊外的 Wattle Grove，配备自有苗圃作业基地、专业机械与训练有素的工作人员，是西澳唯一同时提供质保型树木供应/栽植/后期养护一体化服务的树木企业，被业界称为”卓越树木中心”。在 2023 年 7 月，公司完成家族接班计划：Alex Bodenstaff 担任商务总监、Sam Bodenstaff 担任运营总监，与原董事会成员（Rob、Alex、Sam、Tom Bodenstaff 及 Monica Bodenstaff、Paul Clarke 顾问）共同治理公司事务。公司从最初的修枝、移植、咨询等核心树木服务出发，逐步扩展到苗圃供应、地方政府树冠覆盖整合服务、Fortress5 树根基础设施保护、透水铺装与雨水管理、项目设计、透气性土壤改良等多元化业务，是西澳少数能够提供从设计、规划、咨询、栽植到后续养护全周期树木服务的综合性企业。

综合服务能力

公司业务围绕六大客户群体（开发商、地方政府、住宅业主、景观设计师、商业客户以及物业与分层业主委员会）展开，分别设有专项服务板块。综合服务能力包括六大核心模块：树木咨询（Tree Consulting）面向开发商、州/地方政府、景观设计师、土地与项目开发商，提供项目设计审查、树木评估、保护与保留计划、独立树木评估报告、资产保护、根域分析与修复等专业咨询服务；树木修枝与养护（Pruning & Maintenance，简称 Green Surgery）面向住宅、开发商、州/地方政府、物业与分层管理公司及其他组织，提供符合澳大利亚标准 AS 4373-2007 的修枝、根剪、整树移除以及遗产树、古树、栖息地树、荣誉大道与社区重要树木的专项管理；树木供应与栽植（Supply & Plant）由苗圃供应、公民树木项目 Civic Trees、Supply & Plant 三大子项组成，客户可选择从苗圃购买容器化树木自行提货、订购规格化培育的成长订单树木、或者直接采购包含栽植与现场特定准备的整合服务；树木移植与搬迁（Relocation）面向商业、政府与住宅业主，管理规划与协调、采购、现场准备、物流、搬迁、临时存储与后期养护全流程；Fortress5 基础设施保护是公司自研的集成式树根屏障系统，保护公共城市空间、地下公用设施基础设施、人行道、自行车道、停车场、道路、硬质铺面与软落地等区域，已被多家地方政府作为高强度使用区域管理树根的标准方式；树木农场（Tree Farm）通过容器化（500–1000 公升）与成长订单两种方式向开发商、景观设计师、地方政府与景观承包商提供苗圃树木，并提供补植与恢复服务。

创新产品与服务体系

公司持续投入研发差异化产品与服务体系。Fortress5 树根屏障系统是公司自研的集成式产品，帮助地方政府与组织显著降低因树根对基础设施造成的年度维护成本，同时保留最大的景观价值。公民树木 Civic Trees 项目是面向地方政府与开发商的整合型供应与试运行方案，针对新建开发、改造街道景观及其他类似城市项目，整合了项目规划与设计、基于物种矩阵的预选供应、现场特定准备、树木栽植服务以及三年期现场后期养护（可延长），是行业内独家提供的固定费用与保修模式，根据物种矩阵可实现超过 50% 的实际成本节约。ArborPAS 优先咨询服务是公司面向商业与公共部门客户的优先咨询服务，通过购买整批咨询小时数（按 15 分钟计费）享受优惠费率，确保在投标前规划、预开发工作、预设计计划、项目可行性研究、项目提案范围与现场特定问题等环节获得及时的专业建议。独立后期养护服务（Watering and Aftercare Service）面向开发商、地方政府景观承包商与物业管理者，提供精确浇水、详细的树木健康评估、结构管理（支撑与绑带检查与调整、定冠修枝、枯枝与交叉枝清除）、根域管理（定期挖孔监测根系发育、土壤湿度跟踪、双月液体土壤浸灌）、场地维护（覆盖物与土壤改良剂补充）以及月度书面进度报告等专业服务，是业内少数能够为任何来源树木提供同等高水平养护的服务体系。

资质认证与专业团队

公司专业认证与资质齐全，是经过认证、合规、投保并获得行业资质的全方位企业。团队持有安全意识证、高风险作业许可证（EWP、CV、CN、DG、RA、LF 等）、OSH 证书 IV、急救认证、ISA 国际树木学会认证、QTRA 树木风险管理认证、TRAQ 树木风险管理认证、电力线意识培训、澳大利亚资格框架 AQF 2-6 级树木从业员资质，以及 AQF 8 级树木学研究生证书（墨尔本大学），并配备 AQF 5 级园艺师。主要客户群体包括 Local Government Organisations（地方政府）、Developers（开发商）、Landscape Architects（景观设计师）、Commercial（商业客户）、Residential（住宅业主）以及 Property & Strata（物业与分层业主）六大类，所有项目均严格遵循澳大利亚标准 AS 4373-2007（观赏树木修枝）与 AS 4970-2009（开发用地树木保护）。

官网：https://arborcentre.com.au

Company Overview

The Arbor Centre is a family-owned integrated arboriculture business headquartered in Wattle Grove, Perth, Western Australia. Founded by Rob Bodenstaff in 1985, the company has accumulated 40 years of experience in the Western Australian tree industry and is the only WA arboriculture business providing a warranty-backed integrated tree supply, installation and aftercare service. Operations are supported by an in-house tree farm, specialist equipment and a fully trained, multidisciplinary workforce. In July 2023 the company completed a planned family succession: Alex Bodenstaff now serves as Commercial Director and Sam Bodenstaff as Operations Director, with a board comprising Rob, Alex, Sam and Tom Bodenstaff plus board advisors Monica Bodenstaff and Paul Clarke.

From its origins in tree pruning, relocation and consulting, the company has expanded into tree farm supply, integrated canopy coverage programmes for local government, the proprietary Fortress5 root barrier system, permeable paving and stormwater management, project design, aerated soils, and many more specialisations. The Arbor Centre serves six core customer segments (developers, local government, residential, landscape architects, commercial, and property & strata) with dedicated service lines for each, and is widely recognised throughout Western Australia as a supplier of choice for arboriculture services.

Integrated Tree Services Capability

The integrated capability is organised into six modules. Tree Consulting serves developers, state and local government, landscape architects, and project managers with project design reviews, tree assessments, retention and preservation plans, independent arborist reports, asset protection, and root zone analysis. Pruning & Maintenance (the Green Surgery team) works with residential clients, developers, government, and strata managers to deliver canopy and root pruning, tree removal, and specialised care of heritage, veteran, habitat and community-significant trees, all in compliance with Australian Standards AS 4373-2007 and AS 4970-2009. Supply & Plant combines three sub-services: Tree Farm Supply (containerised and grown-to-order trees for collection), Civic Trees (a fixed-fee, warranty-backed integration of supply, planting, and aftercare for streetscapes and urban developments), and Supply & Plant (full installation and aftercare). Tree Relocation handles planning, sourcing, site preparation, logistics, transport, temporary storage, and aftercare for mature tree transplants. Fortress5 is the company’s proprietary root barrier system for protecting urban infrastructure including pavements, cycle paths, car parks, roads and underground utilities. The Tree Farm offers both containerised stock (500 to 1000 litre) and contract-grown trees to developers, landscape architects, local government, and landscape contractors.

Innovation Products and Aftercare Service

Innovation underpins the company’s differentiation. Fortress5 Infrastructure Protection is an integrated tree root barrier service designed for local governments and other infrastructure owners facing rising year-on-year costs from tree root damage; many local governments already specify Fortress5 as their preferred standard. Civic Trees is an exclusive fixed-fee and warranty programme that combines project planning, species matrix selection, site-specific preparation, installation and a three-year aftercare option, delivering projected cost savings in excess of 50%. ArborPAS (Priority Advisory Service) allows commercial and public-sector clients to pre-purchase advisory hours at reduced rates for prompt access to the consulting team during pre-tender planning, pre-development, predesign, feasibility, and project proposal work, with all time billed in 15-minute slots. The Independent Watering and Aftercare Service is a holistic tree care offering that accepts trees from any source and combines precision watering, detailed tree health assessments, structural management, advanced root zone management, and monthly written progress reports as a 12-month standard care package with options to extend.

Accreditations and Customer Segments

The Arbor Centre is certified, compliant, insured and accredited. The team holds safety awareness certification, high-risk work licences (EWP, CV, CN, DG, RA, LF), Certificate IV in OHS, First Aid certification, ISA Certified Arborist status, QTRA and TRAQ tree risk management qualifications, powerline awareness training, Australian Qualifications Framework arborist qualifications from Level 2 through Level 6, and a Level 8 postgraduate certificate in arboriculture from the University of Melbourne, complemented by AQF Level 5 horticulturists. The principal client groups are local government organisations, developers, landscape architects, commercial clients, residential customers, and property & strata managers, with all work performed in accordance with Australian Standards AS 4373-2007 (Pruning of Amenity Trees) and AS 4970-2009 (Protection of Trees on Development Sites).